Birdsong yoga privacy policy

Birdsong yoga takes the security and privacy of our customers very seriously. This Privacy Policy is designed to provide you with important information about birdsong yoga’s use of personal data as required by the GDPR.

Your Personal Data

Birdsong yoga stores the following information about its members:

  • Information that you provide during any voluntary or mandatory registration process (such as first and last name, company name, email address, phone number, billing address or credit card information, geographic location and industry).
  • When you call or email us or when you use our services, you will be stored by birdsong yoga via our online booking software ( Momo Yoga )
  • Information about your class attendance and membership status.
  • Payment information that you provide to us through Momo Yoga or otherwise when you purchase some of our products or services, including credit card data.
  • Any personal data you may provide via our medical records form.
  • Your IP Address (will be recorded by our web server when you use our website).

How Personal Data May be Used

  • birdsong yoga uses data to identify trends in the popularity of our classes and membership levels.
  • We may use this data to offer you special offers via email if you have actively opted in to receive email notifications.
  • Your preferences and use of email updates, are recorded by emails we send you.

Personal Data and Third Parties

  • birdsong yoga does not and will not ever share or sell your data to any third party.
  • As a birdsong client, you have the right to withdraw consent for birdsong to hold your membership data by contacting us to request this in writing.
  • birdsong yoga does not collect data on members or potential members from any third parties.
  • We will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

Security and Privacy of Your Personal Data

  • We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information.
  • birdsong yoga does not have access or visibility to any financial account information that you provide via our Momo Yoga online booking system.
  • To effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

Momo Yoga

Visit the  www.momoyoga.com  website to view their data privacy policy.

Our contact details

Address: 1 Chesilton Crescent Church Crookham

Phone Number: 07711640369

E-mail: laurie@birdsong.yoga

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at laurie@birdsong.yoga if you wish to make a request.

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 1 Chesilton Crescent, Church Crookham, Fleet, Hampshire GU526NZ

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk